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Home Based Education Program Refund & Payment Policies

 EFFECTIVE FEBRUARY 8, 2010

TUITION

 
Re-Enrollees
 
Tuition is non-refundable when a student has been enrolled in the program during the previous school year. (i.e., 2010 tuition is non-refundable for those enrolled in the 2009-10 school year). 
 
 
New Enrollees (includes students previously enrolled for non-consecutive years.)
 
New enrollees have an option to withdraw within 7 days, (includes weekends and holidays), after your initial consultation with a Clonlara advisor.
 
If you have paid tuition in full – and officially withdraw within 7 days, (includes weekends and holidays), after your initial consultation with a Clonlara advisor, we will refund 70 percent of your tuition. Registration fees and overseas fees are non-refundable.
 
If you used the payment plan -- and officially withdraw within 7 days, (includes weekends and holidays), after your initial consultation with a Clonlara advisor, we will refund 70 percent of your tuition. Clonlara will cancel and/or reverse charges on any subsequent payments that are scheduled. Registration fees and overseas fees are non-refundable.
 
Refunds will be issued in the same manner in which payment was made. Please allow up to 2 weeks to process refunds
 
Official Withdrawal – you must notify Clonlara’s Registrar in writing of your intent to withdraw. It is strongly recommended that your notification be submitted in a manner that ensures that Clonlara receives your request. Clonlara cannot be held responsible for notifications not received. All post marks must be within 7 days, (includes weekends and holidays), after your initial consultation with a Clonlara advisor  
 
NOTE: Tuition refunds are not issued if Clonlara has provided verification of enrollment to any party at any time. In this event, any unpaid balance remains due.
 

ONLINE COURSES

CompuHigh
Once enrolled, if a student decides to cancel a CompuHigh course, the following options will be offered if notice is given, in writing, to Clonlara School’s Registrar:
Within 10 days (includes weekends and holidays) from the login assignment, you may either switch to another course or receive a $50 refund.
After 10 days (includes weekends and holidays) from the login assignment, it is no longer possible to switch to another course and no refund is given.
NOTE: No refunds are given once a credit has been applied to a student transcript. No refunds are given in situations where a student does not complete the course or the student is not satisfied with their performance or grade.
 
E2020
Once enrolled, if a student decides to cancel an E2020 course, the following options will be offered if notice is given, in writing, to Clonlara School’s Registrar:
 
Within 7 days (includes weekends and holidays) from the login assignment, you may either switch to another course or receive a $150 refund.
 
Within 8 to 30 days (includes weekends and holidays) from the login assignment, you may either switch to another course or receive a $75 refund.
 
After 30 days (includes weekends and holidays) from the login assignment, it is no longer possible to switch to another course and no refund is given.
 
NOTE: No refunds are given once a credit has been applied to a student transcript. No refunds are given in situations where a student does not complete the course or the student is not satisfied with their performance or grade.
 
Rosetta Stone
Once enrolled, if a student decides to cancel a Rosetta Stone course,the following options will be offered if notice is given, in writing, to Clonlara School’s Registrar:
 
Within 7 days (includes weekends and holidays) from the login assignment, you may receive a $100 refund.
 
Within 8 to 30 days (includes weekends and holidays) from the login assignment, you may receive a $50 refund.
 
After 30 days (includes weekends and holidays) from the login assignment, no refund will be given.
 
NOTE: No refunds are given once a credit has been applied to a student transcript. No refunds are given in situations where a student does not complete the course or the student is not satisfied with their performance or grade.
 
 
 
NON-REFUNDABLE SERVICES & FEES
 
All other fees and services, not outlined above, are non-refundable. This includes, but is not limited to, portfolio review, temporary enrollment, graduation application, etc.
 
 
DECLINED CREDIT CARDS
 
If your credit card payment is declined, Clonlara grants a 10-day grace period (includes weekends and holidays) for you to make a valid payment. The grace period begins the date the transaction is declined. After 10 days, all services will be suspended, if a valid payment has not been made.
 
In addition, a $50 reactivationfee will be assessed to your account. This reactivation fee must be paid prior to your account being reinstated. Failure to reinstate your account does not eliminate your liability to pay the reactivation fee and all other remaining account balances.
 
 
RETURNED CHECKS
 
A check returned unpaid by your bank is deposited automatically a second time by Clonlara’s bank, in an effort to clear your payment before it is returned to the school. Clonlara has no control over this process and cannot predict when deposit attempts will occur. If your bank fails to honor your check after the second attempt to deposit, the check will be returned to Clonlara. A dishonored check, regardless of the reason for return, is subject to a $20 handling fee.
 
Once a check is returned, Clonlara grants a 10-day grace period (includes weekends and holidays) for you to make a valid payment. The grace period begins the date the check is returned to our bank. After 10 days, all services will be suspended, if a valid payment has not been made.
 
In addition, $50 reactivationfee will be assessed to your account. This reactivation fee must be paid prior to your account being reinstated. Failure to reinstate your account does not eliminate your liability to pay the reactivation fee and all other remaining account balances.
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